ITS provides technology support and services to faculty, staff, and students. Our mantra is:
Information Technology Services (ITS) is the support center for all technology on campus. This website is designed to provide access to all of our services.
Are you ready for Office?
Most end users have already logged in and succeffully used the Office 365 suite of applications. ITS has conducted a wide variety of in-service training sessions and open forums. If you still need assistance please contact the Eagle Help Desk at 785-8774 or via e-mail at email@example.com.
ITS has introduced a new wireless [WiFi] system to the campus. This upgrade simplifies the process to gain access to the campus WiFi. This migration introduces a new state-of-the-art robust wireless system featuring faster speeds, cutting edge performance, coverage and density. Access speeds for the new wireless access points are capable of reaching up to 1GB, depending on location and the number of simultaneous users.
What to look for:
Two wireless networks will be visible, UWL-Guest and UWL-Eagle. These new network connections will replace UWLOpen, EAGLENET, and UWLSecure.
UWL-Guest provides temporary guest wireless access to the Internet and secure e-mail. When using this network, you will be prompted every seven days to accept the access policy.
UWL-Eagle is a secure wireless network which requires you to enter your NetID and password. This should be your default wireless network for full access for UWL staff and students. For more information on wireless connectivity, go to our on-line self help Knowledge Base [KB].