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  • LibQUAL+ 2014

    LibQUAL+ Survey

    Click here to take the survey

    LibQUAL+ Survey at Murphy Library - Completed in 2004, 2008, and 2014

    The LibQUAL+ survey has been conducted three times at the University of Wisconsin-La Crosse. Please explore the information below to learn how the survey was conducted, what was learned, and how the library used the results.

    NOTE: Information for the 2014 survey is still being analyzed and will be available soon.

    About the LibQUAL+ Library Survey

    The LibQUAL+ survey measures library users’ opinions of service quality in libraries. Developed and extensively tested by the Association of Research Libraries (ARL), it has been used by more than 1,200 libraries, including many UW-System libraries. Murphy Library conducted LibQUAL+ surveys in  2004, 2008, and 2014. we look forward to comparing our 2014 results to previous results.

    Note: The following files are PDFs and require Adobe Reader

    UW-L Results

    • LibQUAL+ Executive Summary: 2004 | 2008 - Highlights of major findings.
    • Survey Results Portfolio for Murphy Library: 2004 | 2008 | 2014  - The official LibQUAL+ results report for Murphy Library
    • LibQUAL+ Results Review & Glossary: 2004 | 2008 - A guide of terms and survey questions to be used when reviewing the survey results.
    • Sample Specifications & Response Rate: Murphy Library: 2004 | 2008
    • LibQUAL+ Comparison Data: 2004 & 2008 

    UW-L Reports

    UW System Results

    • Survey Results for UW System: 2004 (pdf) - The official LibQUAL+ results report for UW System
    • Council of University of Wisconsin Libraries Report: 2008

    More Information

    Direct questions to John Jax, Collection and Resource Development Librarian, jjax@uwlax.edu or 785-8567.


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  • Library Construction

    During the next few weeks, several library restrooms will be remodeled.

    We expect minimal disruption to library services, but there might be occasional construction-related noise as well as the occasional presence of construction materials.

    We apologize for any inconvenience this may cause.

    Construction should be complete by July, 2014.

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