University of Wisconsin-La Crosse | uwlax.edu

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  • Virtual desktops

    What is the virtual desktop?

    It's a new service offered by UW-L Information Technology Services that allows campus faculty, students and staff to use their Windows, Macintosh, Apple iOS or Android devices to connect to and use a Windows computer desktop similar to those in the ITS Computer Classrooms and Labs. To use the virtual desktop, you only need to load a small software client on your device and have a fast Internet connection (cable, DSL or campus). This service is available on and off-campus, 24/7.

    We need your feedback! Please fill out the online evaluation survey.

    Once you have tried the virtual desktop, please complete the online feedback form (http://goo.gl/vnw31U). We'll use the information we gather to make it even better. And thanks for your help!

    Who do I contact with virtual desktop questions or problems?

    You can call or email the Eagle Help Desk with support questions, (608) 785-8774 or helpdesk@uwlax.edu.

    IMPORTANT: Before You Get Started

    The virtual desktop is non-persistent meaning that when you log off, anything that you have saved to the desktop or the C: drive is lost.You must save all of your work done using the virtual desktop to either your U Drive, Google Drive or a USB Flash Drive. Do not save files to the virtual desktop itself. Save regularly and save often.

    If you are accidentally disconnected during a virtual desktop session, you can reconnect within 5 minutes and have your same virtual desktop session.

    How do I get started?

    1. Go to https://virtual.uwlax.edu using your favorite Web browser.
    2. Depending on the device you are using you will be directed to download the VMware Horizon View Client software.
      1. Windows.......... Web page listing download options
      2. Macintosh.........Web page listing download options
      3. Apple iOS (iPad, iPhone, iTouch)......... iOS App Store
      4. Android smartphone or tablet.............Google Play
    3. Install the VMware Horizon View Client software or app.
    4. Add virtual.uwlax.edu as the default connection server.
    5. Finalize the Client software installation.
    6. Log into the virtual desktop by launching the VMware Horizon View Client software or app on your device.
    7. Sign in using your NetID and password.
    8. Connect to the General Desktop and begin using it.
    9. REMEMBER: The virtual desktop is non-persistent meaning that when you log off, anything that you saved to the desktop is lost.
      You must save all of your work to either your U Drive, Google Drive or a USB Flash Drive.
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