It's a new service offered by UW-L Information Technology Services that allows campus faculty, students and staff to use their Windows, Macintosh, Apple iOS or Android devices to connect to and use a Windows computer desktop similar to those in the ITS Computer Classrooms and Labs. To use the virtual desktop, you only need to load a small software client on your device and have a fast Internet connection (cable, DSL or campus). This service is available on and off-campus, 24/7.
Once you have tried the virtual desktop, please complete the online feedback form (http://goo.gl/vnw31U). We'll use the information we gather to make it even better. And thanks for your help!
You can call or email the Eagle Help Desk with support questions, (608) 785-8774 or firstname.lastname@example.org.
The virtual desktop is non-persistent meaning that when you log off, anything that you have saved to the desktop or the C: drive is lost.You must save all of your work done using the virtual desktop to either your U Drive, Google Drive or a USB Flash Drive. Do not save files to the virtual desktop itself. Save regularly and save often.
If you are accidentally disconnected during a virtual desktop session, you can reconnect within 5 minutes and have your same virtual desktop session.
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